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WHAT WE’RE WATCHING
THE BUSINESS CASE AGAINST BURNOUT - The combination of boundary-less remote work and white-hot demand across a number of practice areas has many associates on the brink of billable-driven burnout. But there is a silver lining: some firms have taken notice not just of how productive their attorneys have been working from home, but how efficient they’ve been as well. And those firms have also begun to realize that happier, healthier attorneys might just be more valuable than a couple hundred extra billable hours each year. As we examine in this week’s Law.com Trendspotter column, the result could be a shift in the conversation around billables—one focused less on the quantity of hours being logged and more on the quality of the work being done. In other words, firms are beginning to realize that burning out their best and brightest is bad for business. I’m interested to hear what you think: Are high billable hour requirements ultimately leading to diminishing returns when it comes to client service? Let me know at [email protected].