Eighteen months into a worldwide pandemic that forced them to innovate and overcome unprecedented challenges, many law firms remain staggeringly profitable. Firms and their lawyers have not only been resilient, they’ve been nimble, adjusting to a new way of working and setting records for productivity in the process.

The question that remains is whether they will stay flexible after the crisis has passed. Some firm leaders indicated that the pandemic has permanently changed their mindset around planning and experimentation with the business.