“The timekeepers doing the work are spending far too much time on what we call low value tasks, both billable and nonbillable," Chris Ford, of ZERO, said.
August 27, 2021 at 11:00 AM
3 minute read
The original version of this story was published on The American Lawyer
A recent survey found a massive disconnect regarding how much time the timekeepers feel they are spending on nonbillable tasks and what their admins think they are doing.
The survey, by productivity automation company ZERO, found that close to 70% of timekeepers think they work too many hours, and 82% believe they spend too much time on nonbillable tasks like administrative work and email management.
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