"Insurance companies are hanging on to billions of drivers' dollars that should be helping Californians get back on their feet as we emerge from the pandemic. The Insurance Commissioner must require companies to refund past overcharges in full, with interest, and make sure rates are not excessive going forward," said Carmen Balber, executive director of Consumer Watchdog, in a release. (Photo: QuoteInspector.com)
Despite a dramatic driving slump and insurance premiums refunds issued during the early months of the COVID-19 pandemic in 2020, California auto insurance companies continued to charge pre-pandemic rates to the state's drivers, a Consumer Watchdog analysis found.
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