Insurers should be aware that many customers do not understand their cyber policies and this can result in accusations of bad faith on the part of the insurer. (Photo: Vectorfusionart/stock.adobe.com)
Experiencing a deluge of cyber breach incidents and claims, the insurance industry has responded in earnest by upping its cyber liability product offerings. But with the market still in its relative infancy, is there clarity around coverages and expectations? Cyber risk is real. But the risks faced by each organization can be quite nuanced. Carriers are racing to keep up with evolving risks while at the same time attempting to create insurance products that are both helpful and profitable. Along the way, there are bound to be misunderstandings and, inevitably, issues.
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