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The Trend:

Let’s just say it: the RFP process is often a waste of time for law firms and clients alike. Firms expend considerable time and resources on their pitches but frequently fail to sway legal departments away from their existing outside counsel, despite a growing hunger among in-house leaders for more innovative and tech-savvy legal services.

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Zack Needles

Zack Needles is Global Managing Editor, Regional Brands at ALM. He is also the Managing Editor of The Legal Intelligencer, Pennsylvania Law Weekly, Delaware Business Court Insider and Delaware Law Weekly. Contact him at 215-557-2373 or [email protected] On Twitter: @ZackNeedlesTLI.

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