Large law firms doubled down on collection efforts in 2020, allowing partners to have more certainty in cash flow during the COVID-19 crisis last year. And as confidence in demand returns, firm leaders are striving to keep up their firms’ billing hygiene in 2021.

Legal analysts said attorneys placed a premium on recording time and timely billing last year. That was partly a factor behind the 6.3% industry-wide revenue growth in 2020, according to Citi Private Bank’s Law Firm Group.