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WHAT WE’RE WATCHING

WEB DEVELOPERS - Like everything else, professional development went virtual in 2020. And like everything else that went virtual, some of it worked like gangbusters and some of it was a just a bust. Still, as Law.com’s Dylan Jackson reports, firms found many upsides to virtual training, from increased participation among once-disparate offices to lower costs, according to two recently released reports on professional development. The law firm executives who responded to these surveys said some form of virtual professional development training is here to stay and, to be successful, will require a more bespoke approach and expertise that is relatively uncommon in today’s professional development departments. “There was no one particular set of content that seemed to produce the most effective program,” said Fiona Trevelyan Hornblower, president and CEO of the NALP Foundation, which conducted one of the surveys. “Successful programs did share some hallmarks, though, such as engagement opportunities and content that was relevant and tailored.”