Recent years have seen dramatic advancements in e-discovery software, with some powerful analytics capabilities now often integrated as standard features instead of expensive add-ons. Simultaneously, e-discovery platforms have become increasingly user-friendly, with visually appealing interfaces that make it easier for users to view, manage and produce their data — or so they think.

In reality, the accessibility of analytics platforms can sometimes lead users to believe they understand the platforms better than they actually do. If a user is too emboldened, they may end up making a mistake that negatively impacts their case, such as not producing responsive documents or accidentally producing privileged information.