The economic ravages of the pandemic aren’t discouraging legal departments from pursuing technological transformation, and it may even be driving more into the arms of alternative legal service providers, according to the 2020 Legal Department COVID-19 Survey that Deloitte released on Monday. 

Among respondents, 62% of executives expect legal digital investments despite general cost-containment measures. The report solicited responses from 131 chief legal officers and senior legal and compliance executives, who cited technologies such as artificial intelligence/natural language processing, robotic process automation and contract life cycle management as priorities for investment.

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