In law firms’ “new normal,” lawyers may have to quarantine books for 72 hours before they’re placed back into rotation. But that’s not the only change many can expect for law firm libraries, according to a group of Big Law librarians assembled for “Highlights From the HBR 2020 Benchmarking + Legal Information Services Survey (BLISS): Hot Topics” webinar. 

In fact, the concerns around physical books may accelerate the transition to electronic-based research. And what’s more, remote working has also caused law librarians to extend availability hours for lawyers that are now working on a nearly 24/7 basis. But while the pandemic has placed more pressure on librarians, they said, it’s also highlighted their problem-solving abilities as firms closely scrutinize every cost and employee.

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