Innovation is picking up momentum in law firms across the country as attorneys struggle to adapt to the ongoing business impact of the COVID-19 pandemic. But while lawyers may be primed to accept change, are law firms too preoccupied by client demands to capitalize on the moment innovation is having?

There’s certainly an argument to be made for striking while the iron is hot. The Association of Legal Administrators conducted an audience poll during its “How to Plan and Manage When Change Is the Only Constant” webinar last week, where most respondents (74%) agreed that COVID-19 had made staff more willing to change their working practices, a flexibility that extends to workflows, the adoption of new technologies and new collaboration techniques.