Practice may make perfect, but repetitive tasks are not considered a fan-favorite among attorneys. But there are tasks in every organization—no matter how mundane—that still need to be accomplished. The “Robotic Process Automation: The Next Step in Legal Automation” session of Legalweek 2020 in New York, offered with some tips on how bots can be used to help automate some of those tasks,
Cynthia Brown, director of research services at Littler Mendelson, framed process automation as more of a necessity than a whim, pointing to a changing workforce that finds employees—especially millennials—less willing to engage in repetitive tasks.
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