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Caroline Sweeney, the director of knowledge management and innovation at Dorsey & Whitney, tells the story of a newly arrived partner at the firm with a quandary. He’d had an application built for a client at his old firm, and his move meant he’d need to start from scratch on a training and testing platform the company’s compliance officer used for regulatory compliance.

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Dan Packel

Dan Packel covers change and innovation in the legal services market, and writes a weekly briefing for Law.com, "The Law Firm Disrupted," on these subjects. He is based in Philadelphia. Contact him at [email protected] On Twitter at @packeld

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