Opinions are pretty much the stock and trade of lawyers, but when it comes to technology, there’s a good chance developers aren’t receiving the kind of feedback that helps products evolve or improve.

And even when that input is provided, there’s no guarantee that it will be particularly insightful. Mike Boland, Clark Hill’s e-discovery director, says attorneys can be vague about what they are looking for from a tech solution. “[They’ll say], ‘I feel like this tool should be easier to use.’ And it’s like, OK, well what would make it easier?”

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