Just because it may be getting easier to hit late-paying clients with interest fees doesn’t mean that a law firm should. As some elements of the legal industry converge with the rest of the business world, law firm billing and collections have complexities that set them apart. Disagree? Email me here. Want this dispatch in your inbox every Thursday? Sign up here.

Billing⁠—The Carrot and the Stick

I’ll admit it: I haven’t given e-billing platforms much thought in the past, and I suspect most of you are the same. It’s all well and good to make it easier for clients to pay their bills, but as far as legal tech goes, payment software isn’t sexy. It doesn’t offer the promise of reshaping how the practice of law gets done, unlike, say, buzzy “machine learning.”

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