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Client relationship succession planning is a top concern among law firm leaders. Citibank’s 2019 Client Advisory devoted a section to this topic. Firms of all stripes frequently develop goals to in their strategic plans to facilitate more effective client relationship transitions.  However, according to the results of an insightful survey by the Attorneys’ Liability Assurance Society (ALAS) released to its member firms last year, there is room for many firms to take a more formal and proactive approach to effectively transition client relationships across generations.

 

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