Editor’s note: This is the first in a two-part series. The article was originally published on The Legal Intelligencer, which will publish the second piece on the GDPR and security next week.

Typically, a client obtaining e-discovery services enters into an agreement with an e-discovery vendor. Such agreements may be for a single provision of services, but if the client is a regular client of the vendor, the parties will often enter into a master agreement that sets forth key legal and business terms, with a statement of work drafted for each provision of services setting out the particulars of that engagement.