When it comes to email, “the pain is real,” said Dan Hauck, vice president of user experience for NetDocuments. He’s talked with law firm partners that have thousands, or even tens of thousands, of unread emails. And yet, as he explained, “the coordination that’s required and the ability to stay in sync with one another is critical to providing the highest quality work product to our customers.”
The result is the rise of chat communication technologies, a trend that NetDocuments is looking to explore through the release of its new ndThread messaging tool. ndThread is a matter-based tool that integrates directly within the preexisting NetDocuments cloud platform, allowing for instant communications between individuals and groups surrounding matters already set up within NetDocuments.
