As artificial intelligence (AI) becomes increasingly sophisticated and widespread, employers are utilizing AI and other advanced technologies in various aspects of managing the workforce – including hiring and promotion decisions, performance evaluations and even terminations. Recently, AI has shown promise in improving and supporting corporate diversity, equity and inclusion (DEI) goals and initiatives.

While AI is proving to be a useful tool for organizations to build a diverse workforce, improve workplace accessibility and implement resources for employee mental health, the risk of adverse impact outcomes persists.