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The Technology You Use (or Don't)
 
Over 20 percent of Fortune 500 companies -- 103 -- participated in our second annual survey of the technology used in corporate law departments. We asked about operating systems, software, hardware, intranets, extranets, knowledge management and electronic data discovery, as well as how much the legal departments cooperated with outside counsel in sharing information electronically. Below is a breakdown of the results. How does your department compare?

Company 2003 Fortune rank Number of lawyers Number of IT legal staffers Primary operating system Matter management software Groupware
The AES Corporation 181 12 0 Windows XP LexisNexis MS Exchange/Outlook
AMR Corporation 104 40 2 Windows 98 Elite's LawManager GroupWise
AT&T 22 215 40 Windows 2000 Hummingbird's LawPack MS Exchange/Outlook
AdvancePCS, Inc. 148 15 0 Windows NT None MS Exchange/Outlook;
Lotus Notes/Domino
Affiliated Computer Services, Inc. 488 26 0 Windows 2000 None None
Air Products and Chemicals, Inc. 311 26 1 Windows XP Hummingbird's LawPack MS Exchange/Outlook
The Allstate Corporation 44 136 3 Windows 2000 TyMetrix's CynOps MS Exchange/Outlook
Altria Group, Inc. 11 250 4 Windows 2000 Elite's LawManager MS Exchange/Outlook
American Express Company 69 225 2 Windows 2000 Serengeti Tracker Lotus Notes/Domino
American Standard Companies, Inc. 238 25 1 Windows 2000 Bridgeway's eCounsel MS Exchange/Outlook
AmSouth Bancorporation 492 17 0 Windows 2000 West's ProLaw Lotus Notes/Domino
Anheuser-Busch Companies, Inc. 142 40 0.5 Windows 2000 Hummingbird's LawPack None
Anthem, Inc. 146 51 0 Windows 2000 Custom in-house Custom in-house
Aon Corporation 212 88 0 Windows 2000 Custom in-house Lotus Notes/Domino
AutoZone, Inc. 314 15 0 Windows 2000 Bridgeway's eCounsel Lotus Notes/Domino
BellSouth Corporation 77 101 5 Windows XP Mitratech's CLMS MS Exchange/Outlook
Berkshire Hathaway Inc. 28 10 0 Windows 2000 None GroupWise
Best Buy Co., Inc. 91 39 0 Windows 2000 Custom in-house MS Exchange/Outlook
The Boeing Company 15 200+ 2 Windows 2000 Corprasoft Legal Desktop Corprasoft
Boise Cascade Corporation 254 24 0 Windows XP West's ProLaw MS Exchange/Outlook
CIGNA Corporation 87 75 7 Windows XP Elite's LawManager None
CIT Group Inc. 317 54 0 Windows 2000 Custom in-house None
CMS Energy Corporation 272 39 0 Windows 2000 MS Access 2000 Lotus Notes/Domino
CSX Corporation 231 28 1 Windows 2000 None MS Exchange/Outlook
Calpine Corporation 246 N/A N/A Windows 2000 Documentum MS Exchange/Outlook
* Teachers Insurance and Annuity Association -- College Retirement Equities Fund

Click Here to Purchase a Searchable Spreadsheet Containing the Complete 2004 In-House Tech Survey.


Company  Intranet Usage Intranet Usage Knowledge Management Knowledge Management Knowledge Management Outside Counsel Technology Outside Counsel Technology Outside Counsel Technology Outside Counsel Technology
To provide information to employees inside the legal department To provide information to employees outside the legal department In-house electronic knowledge management system Access to outside counsel's knowledge management system

On-line compliance/
training programs in the past two years


Extranet that outside counsel can access

Access to outside counsel's extranet

Invoices sent electronically from outside counsel

Use software for cost analysis
The AES Corporation               x  
AMR Corporation         x x x x  
AT&T x x           x  
AdvancePCS, Inc. x x     x x   x  
Affiliated Computer Services, Inc. x x         x    
Air Products and Chemicals, Inc. x   x x x   x   x
The Allstate Corporation     x         x x
Altria Group, Inc. x x       x x x  
American Express Company x   x x x     x  
American Standard Companies, Inc. x x     x   x   x
AmSouth Bancorporation x x              
Anheuser-Busch Companies, Inc.   x     x     x x
Anthem, Inc. x x x   x   x    
Aon Corporation                  
AutoZone, Inc.             x    
BellSouth Corporation x x     x     x  
Berkshire Hathaway Inc.                  
Best Buy Co., Inc. x x              
The Boeing Company x x   x x   x x  
Boise Cascade Corporation x x x   x       x
CIGNA Corporation x x       x   x  
CIT Group Inc. x             x  
CMS Energy Corporation     x   x       x
CSX Corporation     x x   x x    
Calpine Corporation   x x   x   x x  
* Teachers Insurance and Annuity Association -- College Retirement Equities Fund

Click Here to Purchase a Searchable Spreadsheet Containing the Complete 2004 In-House Tech Survey.
(Corporate Counsel, May 2004)
-Advertisers with promotions appearing on this page, which may include the links within
the chart, in no way influence the rankings in any of ALM's surveys.

 
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