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Frequently Asked Questions
Have a question about the law.com web site? Please review the following list of Frequently Asked Questions (FAQs). If your question is not addressed, please contact us for more information. |
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Your law.com Account
Law.com Subscriptions
Contacting law.com
Reprint Requests
Other Important Information
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Your law.com Account |
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Q: How do I register with law.com?
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A: You must be a registered user to subscribe to any of law.com's products, including the free daily legal Newswire, any of our five Practice Centers and our award-winning Online CLE programs. To get started with your registration, please click on any of the product areas above, then follow the appropriate links to begin. Once you complete your registration, your e-mail address will serve as your user ID, which you can use to add additional subscriptions at any time.
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Q: I forgot my user ID and/or password. What do I do? |
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A: Your user ID should be the e-mail address you used when you first registered with law.com. If you cannot remember this address, please contact us for assistance.
If you know your user name but cannot remember your password, please click here to have it sent to you now via e-mail.
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Q: I no longer have access to the e-mail account I used when registering for law.com. What should I do?
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A: If you have a new e-mail address, simply click here, and enter the requested information to update your account. Even though you may still be able to log in to sections of the site, it is very important that you keep your e-mail address up-to-date. This way, we can stay in touch with you about your account status, and you will not to miss any e-mail alerts you are subscribed to.
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Q: Does law.com ever sell personal information it collects about its users? |
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A: Law.com takes great care to treat all personal information according to its current privacy policy. For a detailed explanation, please click here.
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Q: Is it safe to enter my credit card information on law.com? |
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A: Absolutely. You can safely enter your credit card number via our secure server, which uses Secure Socket Layer (SSL) encryption to ensure the safe transmission of this information.
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Law.com Subscriptions |
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Q: What kind of subscriptions does law.com offer? |
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A: Many of the resources on law.com are free to all users, including the Career Center, Law Firm Central, the Experts & Consultants directory and more. Other areas require registration or paid subscriptions for full access. These include the free daily legal Newswire, the 5 Practice Centers, certain of our state sites and our Online Continuing Legal Education (CLE) programs. To learn more about any of these premium resources, just click on the links above.
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Q: What options are available for volume discounts on law.com subscriptions? |
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A: Law.com offers volume discounts for law firms and corporate legal departments interested in ordering 10 or more subscriptions, or large "blocks" of continuing legal education (CLE) hours for multiple users. Additional discounts are available for government institutions, universities and non-profit organizations. For more information, please click here.
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Contacting law.com |
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Q: How do I contact law.com? |
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A: You can visit our contact page and use our automated Web form to reach customer service, write a letter to the editor, inquire about advertising, etc. Additionally, you can call customer service directly at: 800-903-9872.
Law.com's mailing address is:
10 United Nations Plaza, 3rd Fl.
San Francisco, CA 94102
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Reprint Requests |
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Q: How do I inquire about reprint requests? |
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A: Articles appearing on law.com are available for reprint in both digital and hard-copy formats. To learn more, please click here, or simply send an e-mail to reprints@corp.law.com. Please include as much detail as possible about the article you are seeking.
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Other Important Information |
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Q: What is the best browser to use to view law.com? |
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A: Law.com is best viewed using Internet Explorer 4.0 and above or Netscape Navigator 4.0 and above.
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Q: How do I advertise on law.com? |
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A: Contact our Advertising Sales group through our feedback form, or contact Michaela Apruzzese at (212) 313-9125 or via email at advertising@corp.law.com.
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Q: How do I get information about jobs at law.com? |
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A: You can use our feedback form to send an inquiry regarding employment at law.com. Alternatively, you may contact our Human Resources department directly at the following address:
Law.com - Human Resources
10 United Nations Plaza, 3rd Fl.
San Francisco, CA 94102
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