When I walk into my office in the morning, the blinking voicemail signal seems ominous as it flashes in the dark corner of my desk. What is the blinking light warning me about? Is the father of someone’s child being "unfair" and not consenting to a nonemergent medical procedure without getting a second opinion? Does someone want me to file an expedited custody petition because the mother of someone’s child kept them away on vacation an extra day? What does the blinking light have in store for me today? Who wants what now?

I once wrote an article focusing on how we, as family law attorneys, could behave better and more civilly when interacting with our adversaries. Today, I want to focus on how we, as family law attorneys, must also rein in our emotional clients by behaving better with them.