A frustrated client can be tricky to handle. These anecdotes and quotations can help lawyers to help their clients understand when to draw the line, when to blow the whistle, when to stand their ground (or when not to) and how to save face.
June 06, 2013 at 04:44 AM
1 minute read
Facts don’t clarify, stories clarify. So, here are 10 scenarios of client frustration with the law and lawyers, plus 10 stories that the general counsel can use to educate, ease and explain.
1: "We’re in the right. Surely, that counts for something."
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