Walk down the halls of any large law firm, and you’re bound to run into a few staple characters: partners, paralegals, associates, and even a marketing professional or two. But nowadays, chances are you’ll also run into the firm’s IT staff, who are slowly but surely becoming a ubiquitous presence in the firm.
According to the 2017 LTN Law Firm Tech Survey, law firms are filling their offices with more IT staff than ever before. This year, around 10 percent of firms had at least one IT professional per 15 users, which includes attorneys, support staff and all other firm employees. By comparison, only 4 percent had the same ratio of IT staff to users in 2016. What’s more, just one-third of law firms averaged a ratio greater than one IT professional per 25 users in 2017, down from 39 percent in 2016.
