On the final day of the Clio Cloud Conference, Joshua Lenon, Clio lawyer-in-residence, and Joshua Browder, founder of chatbot legal service DoNotPay, discussed the ways chatbots can help access to justice efforts.

Chatbots can be used by lawyers and firms to screen possible clients’ questions to see if their claim warrants a lawyer’s time. The cases that would only win small dollar amounts, after all, would most likely not be financially beneficial to lawyers and could be better handled by automated systems powered with legal knowledge.