In some corners of the corporate world, legal departments are using metrics to track staff’s work and even predict what future litigation and spend challenges they will likely face. But while some are looking to what the next generation of metrics will entail, many legal departments are still in the initial phases, wondering how and when to harness their unstructured data into actionable insights
At the “Basic Metrics for Every Law Department” session at the Association of Corporate Counsel’s (ACC) Legal Operations Conference, speakers offered their own experiences to highlight how metrics can come in-house and the challenges and opportunities their implementation affords.
