Last November, Ralph Losey penned a compelling article discussing the “Five Reasons to Outsource Litigation Support” and how the model works well for his firm. He makes some very valid arguments as to why some firms might outsource these services, specifically pointing to issues of core competency, complexity, cost, risk, and ethics. For some firms, outsourcing these services is absolutely the correct answer. However, for many firms (like Reed Smith), keeping select litigation support services in-house, aka insourcing, can provide substantial benefits and cost savings to corporate clients.
In today’s legal landscape, firms are constantly looking for ways to provide quality and value for clients, who are seeking greater predictability and reductions in their legal spend. One area that’s virtually impossible to overlook is e-discovery, which can consume upwards of 18 percent of an organization’s total legal expenditure.
