In most legal markets, but especially the current one, law firms want to keep their clients. It's an obvious goal and one that, for the most part, they reach. But not always. The separations can be painful, costly on the margins, and, if the firm is paying attention, instructive. So why are firms losing important, blue-chip clients? Let us count the ways.
Why Clients Fire Firms
The American Lawyer
October 3, 2012
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