People have to believe that arbitrators are neutral for the process to work, so Eric Tuchmann, general counsel for the American Arbitration Association (AAA), says his organization takes disclosure and conflicts issues seriously.

“One of the reasons for disclosure is to protect the process itself. Another is to provide enough information to the parties that there are no relationships that would cause them concern,” Tuchmann says. “And then there’s a third issue . . . you want to protect the award from vacatur. And that’s a legal reason.”