Lots of firms try to sell their services to general counsel. Let’s say the GC is talking with a global mergers-and-acquisitions practice group leader who’s pitching his firm. All his answers to questions about transaction philosophies, fee structures and contingencies make sense.

There’s one more question the GC must ask: “Tell me a little about how your firm secures your network and the confidential information that we’ll be sharing with your lawyers.” That’s the moment when a firm will reveal itself to be a potential lifeboat or an iceberg.