Trust is an irreplaceable element of the service lawyers provide. Attorneys convince clients that they are willing and able to help solve problems, and clients believe that lawyers will help them. When that trust is broken, consequences for attorneys can include lost business and even malpractice suits. Possessing merely a shallow understanding of trust can leave lawyers unprepared to navigate the complexities of client relationships.
What is trust, this intangible thing that is part of every contract between people?
