Your IT staff is beginning the rollout of a new desktop full of amazing applications that will make lawyers and support staff infinitely more productive and efficient. This isn’t just an upgrade, it’s a major project, a “matter-centric” implementation that affects everyone. It’s been a year of hard work, testing, and upgrading, and a pile of money — but it’ll be well worth it. They’ll love the new interface, the streamlined access to their world of information — and the training will be a breeze!

Hey, Pollyanna — what’s wrong with this picture?