Michael P. Maslanka says he doesn't make New Year's resolutions because, well, his resolve always dissolves. So, for 2011, he suggests taking a different tack: a reframing of how we think about employees and employers, a reprioritizing of what we consider important, a commitment to open our hearts and minds. His first suggestion: ditch the write-up and say to the employee, with real empathy, "Susie, how is it going?" If not so well, Susie will say so, and an amicable parting results.
Work Matters: Ditch New Year's Resolutions and Reprioritize for 2011
January 10, 2011
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