http://www.law.com/jsp/legaltechnology/in_house_tech/index.jsp News and tools that help in-house counsel and technology personnel improve their company's legal technology resources. en-us 02/09/2012 http://www.law.com/service/terms_conditions.shtml http://www.law.com/img/newswire/iht_rss.gif http://www.law.com/jsp/legaltechnology/in_house_tech/index.jsp Two courts viewed Rambus' document retention policy differently to determine whether spoliation occurred. E-discovery counsel should carefully consider when the obligation to preserve documents takes effect, say Locke Lord Bissell & Liddell attorneys Michael Sutton and David Terrell. http://www.law.com/jsp/legaltechnology/in_house_tech/pubArticleIHT.jsp?id=1202433292127&rss=iht In a recent ruling, the U.S. Court of Appeals for the Federal Circuit found that a federal law against encouraging patent infringement abroad does not apply to method patents. A Weil Gotshal attorney who filed an amicus curiae brief for Cisco said his technology clients would benefit. http://www.law.com/jsp/legaltechnology/in_house_tech/pubArticleIHT.jsp?id=1202433246782&rss=iht The definition of "product" has grown to include such varied items as electricity, blood, sperm, medical devices, information technology and computer software. As a result, products liability litigators are litigating cases involving matters far more complex and varied than years past. http://www.law.com/jsp/legaltechnology/in_house_tech/pubArticleIHT.jsp?id=1202433246378&rss=iht Service levels in technology services contracts define minimum standards for outsourced work. Developing levels that satisfy customer objectives and that are attainable by the vendor are key to a successful relationship, says Equifax outsourcing transaction counsel W. Carter Santos. http://www.law.com/jsp/legaltechnology/in_house_tech/pubArticleIHT.jsp?id=1202433206096&rss=iht Are we cheating clients if we don't purge duplicates? Consultants Anne Kershaw and Joseph Howie say: "Yes." Now that lawyers have moved away from requiring a piece of paper for every record, they should move away from needing a unique database entry for every e-mail message reviewed. http://www.law.com/jsp/legaltechnology/in_house_tech/pubArticleIHT.jsp?id=1202433182772&rss=iht You have poured dollars and time into creating an informative and client-friendly site. Now what? How do you drive traffic to your site? According to consultants Stacy West Clark and Jason P. Lisi, there are definite tricks of the trade, both online and off, that need to be applied. http://www.law.com/jsp/legaltechnology/in_house_tech/pubArticleIHT.jsp?id=1202433179123&rss=iht Most of us can be reached by phone in different ways: office, mobile and home. But calls made to one place may not reach us, and voice mail messages left in one box may not be retrieved. Google Voice attempts to solve this by adding yet another number, the Google Voice number. http://www.law.com/jsp/legaltechnology/in_house_tech/pubArticleIHT.jsp?id=1202433136400&rss=iht Who pays for e-discovery in New York litigation? Despite the relative clarity of the trial court decisions concluding that a requesting party in New York bears the costs of producing e-discovery, a developing set of e-discovery rules and guidelines suggest that is not the case. http://www.law.com/jsp/legaltechnology/in_house_tech/pubArticleIHT.jsp?id=1202433105455&rss=iht