High costs are still far and away the biggest bone of contention in-house counsel have with their outside lawyers, but there are a number of factors that show rates are becoming less of a concern than in the past.

In GC Mid-Atlantic’s latest annual GC Satisfaction Survey, 58.5 percent of chief legal officers from across the region tagged high costs as their biggest complaint about outside counsel. That is, however, significantly less than the 72.7 percent of respondents who felt the same way in 2009.