Are you a digital dinosaur? Usually, it depends on when you were born. People born during the late decades of the 20th century grew up with computers and don’t remember a world without modern technology; we might call them digital natives. The baby-boomers, on the other hand, remember a time when there wasn’t a computer on every desktop. All of these digital dinosaurs received their legal training and spent most of their careers roaming a predigital, pre-Internet landscape.

This creates a major challenge for law firms, because management committees comprise more digital dinosaurs than digital natives. Digital dinosaurs sometimes embrace new technologies and push for innovation, whether in social media, customer-relationship management or legal-project management. But far too often, fear wins over, and firms continue doing things the way they have always been done.