Frequently Asked Questions
Have a question about the Law.com web site? Please review the following list of Frequently Asked Questions (FAQs). If your question is not addressed, please contact us for more information.
Your Law.com Account
Contacting Law.com
Reprint Requests
Your Law.com Account
Q: How do I sign up for the Law.com Newswire?
A: You must be a registered user to subscribe to any of Law.com's products, including the free daily legal Newswire. To get started with your registration, please click here. Once you complete your registration, your email address will serve as your user ID.
Q: What are the benefits of registering on Law.com?
A: Your registration provides access to all the free content within the entire Law.com Network. Read major stories from renowned ALM publications including The American Lawyer, The New York Law Journal and Corporate Counsel.
Q: I forgot my user ID. What do I do?
A: Your user ID should be the email address you used when you first registered with Law.com. If you cannot remember this address, please contact us for assistance.
Q: I forgot my password. What do I do?
A: If you know your user name but cannot remember your password, please click here to have it sent to you now via email.
Q: I want to change my email address, my password or make other changes to my account. What do I do?
A: Click on the 'My Account' link on the top right of every page, and go to the Account Information tab. Make your changes and click 'update'.
Q: Does Law.com ever sell personal information it collects about its users?
A: ALM takes the privacy of its customers seriously. You have the ability to control how we use your personally identifying information. Please refer to our privacy policy for full details.
Q: Is it safe to enter my credit card information on Law.com?
A: Absolutely. You can safely enter your credit card number via our secure server, which uses Secure Socket Layer (SSL) encryption to ensure the safe transmission of this information.
Contacting Law.com
Q: How do I contact Law.com?
A: Visit our contact page and use our automated Web form to reach customer service, write a letter to the editor, inquire about advertising, etc. Additionally, you can call customer service directly at: 877-256-2472.
Law.com's mailing address is:
120 Broadway, 5th Floor
New York, N.Y. 10271
Reprint Requests
Q: May I use your material? How do I inquire about reprint requests?
A: For authorization to photocopy items for internal or personal use, please contact Copyright Clearance Center at http://www.copyright.com or 978-750-8400. For customized reprints and any additional questions, please contact Syndia Torres - Director of Reprints & Permissions 347-227-3382 or email: reprints@alm.com
Q: How do I advertise on Law.com?
A: Contact our Advertising Sales group: Michael Medwig, Vice President of National Advertising 212-457-9470; fax 646-822-5035
Q: What if I have additional questions not answered here?
A: Please contact our Customer Care Center by email at customercare@alm.com. You may also call (877) ALM-CIRC from 8am to 8pm Eastern Time, Monday through Friday, except holidays.
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