Cracking the Whip

What's a chief gripe of in-house lawyers? For all their talk of business partnering, outside counsel still aren't taking their clients' cost issues seriously. Faced with this inaction, in-house lawyers have developed -- and often insisted upon -- volume discounts, preferred providers, Web-based reverse auctions or even cheaper counsel abroad. Here's how four tough customers are taming the law firm beast.

This article requires premium access

This article requires premium access to Law.com. Please sign in or subscribe to read the full text.