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The legal industry is known for its customer service and responsiveness. Even in the pre-Internet world, attorneys were known for working long hours in the office and then being available to clients with a phone call to their house line — even in the middle of the night. Servicing the needs of clients (whether as in-house counsel or outside counsel) has always required thoughtful responses in a timely manner. With the advent of Blackberrys in the early 2000s, however, the expectations for responsiveness increased. In today’s world, with ubiquitous Internet access via cellular networks and Wi-Fi found in every hotel, coffee shop and airplane, it is a foregone conclusion that attorneys will always be available no matter where they are. So what can we do to ease the burden of our “always on” lifestyle, and how can mobile computing technology make you more productive?

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