After reading an insightful tweet by Rebecca Gebhardt, Linex's marketing director, I invited her to our New York office, where her demonstration persuaded us to initiate an in-house pilot.
Forty lawyers are currently receiving daily alerts that are created by our personel in White & Case's library and research, professional support, competitive intelligence, business development, and communications units.
The Linex platform is content-agnostic and presents all necessary resources in the same format and in a single consolidated view. Because it is not owned by one of the big publishers, it does not have restrictions on what content can be added. This flexibility allowed us to combine our own resource library and Linex's archive of free sources into a single-search repository.
Editor's note: White & Case declined to provide cost information due to a non-disclosure agreement, so Law Technology News asked Linex about typical costs. Marketing Director Rebecca Gebhardt explained that prices "always depend on the exact package purchased by any client. However, as a ballpark figure, I would say that a 500-lawyer firm would be spending $30,000 per year, coming to $5 per lawyer per month."
Results of our pilot user survey are positive. Based on this encouraging news, we decided to move our pilot test to a live, extended environment to ensure that the system can scale to meet the needs of our 2,000 attorneys in our 38 offices.
As our rollout continues, we will measure our lawyers' satisfaction with how well we're helping them to conquer information overload.
This article originally appeared in Law Technology News.
This article originally appeared in Law Technology News under the headline “Managing Attention.”
Attorney Oz Benamram is White & Case's chief knowledge officer, based in New York City. Email: Oz.Benamram@whitecase.com.