- Search: Lawyers should be able to filter results by keywords or metadata, such as publication name or topic, before running a search or after reviewing the results. Our information personnel will provide vetted results using multi-faceted search technology to return highly targeted content.
- Editorial: After filtering to a workable information set, we will rely on expert human judgment to identify the most relevant information through curated newsletters by trusted sources both internal and external.
On the social web, people rely on recommendations from their trusted network. Similarly, as business and information grow, the ability to rely on a professional's judgment is crucial.
Information from trusted external sources will be tailored by team members who are dedicated to a specific practice or client industry. They include professional support lawyers, legal assistants, librarians, competitive intelligence researchers, communications staff, and business development personnel.
» Automated alerts: With our approach of leveraging broad content access and targeted filters, our automated system will then deliver to our internal clients a single daily email with pre-selected, highly relevant content.
We also anticipate these additional advantages:
» Reducing the number of "did you see" emails, as everyone will know that their group received the same "push."
» Leveraging system metrics that show activity for all subscription and free resources. This will help White & Case evaluate effectiveness of our choices and will influence buying decisions in the future.
» Allowing our information personnel to effectively deliver high-value content rather than copying web links, pasting, curating, re-reading, and manually distributing information.
With these goals in mind, we researched the market for an alert/current awareness system that included a search engine capable of reading a wide variety of targeted resources, applying filters, and grouping resources of varying mediums together.
We looked at most known vendors in the field, including Attensa, InfoNgen, Northern Light, Ozmosys, Sysero, and Sydney Plus. We conducted an unsuccessful pilot project with one vendor (but cannot identify which one due to non-disclosure agreements).
We then discovered U.K.-based Linex Systems (Legal INformation EXchange, www.linexsystems.com).