Back in the days of in-person legal tech conventions, many vendors would line up and showcase their latest tech, demonstrating in live demos how their service can help. But once that tech is licensed and purchased, law firms and corporate legal departments could be left with a rude awakening, and some buyer’s remorse. 

Legal tech companies can make big claims of what problems their products can solve. But in real life, a product’s features may turn out to be incompatible or unhelpful in law firm and corporate legal department environments.